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Obtaining the EXIN VERISME (VeriSM™ Essentials) Certification can open up doors to various career opportunities. VeriSM™ Essentials certification is highly recognized and respected in the service management industry, making it a valuable asset for professionals looking to progress in their careers. Moreover, the certification showcases the holder's ability to align business requirements with service management principles and helps them gain a competitive edge in the job market.
EXIN VERISME (VeriSM™ Essentials) Exam is an innovative certification program designed for professionals who want to develop their understanding of service management principles and practices. VERISME Exam is based on the VeriSM™ approach, which is a service management methodology that focuses on delivering value to customers through the effective use of technology and processes. The VeriSM™ approach is highly adaptable and can be applied to a wide range of industries, making it a valuable tool for professionals in various fields.
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NEW QUESTION # 39 The Define stage of the VeriSM model produces a definition of what good service looks like. During which process does this activity take place?
A. Define consumer needs
B. Gather requirements
C. Create the solution
D. Create the service blueprint
Answer: B
NEW QUESTION # 40 VeriSM introduces the concept of the Management Mesh. This combines the four elements of resources, management practices, environment and emerging technologies to create and deliver products and services. In which element should frameworks such as ITIL or methodologies such as COBIT be included?
A. Emerging technologies
B. Environment
C. Management practices
D. Resources
Answer: C
NEW QUESTION # 41 Which element of the VeriSM model defines the management activities or practices necessary to meet the governance requirements by providing guardrails or boundaries?
A. Produce
B. Management Mesh
C. Define
D. Service management principles
Answer: D
NEW QUESTION # 42 Digital transformation requires a new approach to service management within organizations. Where is the ownership of service management principles situated in an organization?
A. IT owns service management.
B. Business owns service management.
C. Service management is owned across the whole organization.
D. Service management is outsourced to a third-party supplier.
Answer: C
NEW QUESTION # 43 What is one of the five components that should be considered in communication?
A. Perception
B. Delivery mechanism
C. Intention
D. Scope
Answer: B
NEW QUESTION # 44 ......
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