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Oracle Fusion Cloud Applications CX Foundations Associate - Rel 1 Testking Cram & 1Z0-1161-1 Prep Vce & Oracle Fusion Cloud Applications CX Foundations Associate - Rel 1 Free Pdf

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Oracle 1Z0-1161-1 Exam Syllabus Topics:

Topic
Details

Topic 1

OMBPs for CX Service: This section of the exam measures the skills of OGL Administrators and focuses on customer service processes within Oracle Cloud. It explains the process from initial customer contact to service resolution, ensuring efficient and timely handling of customer inquiries. The design considerations and important takeaways for CX Service OMBPs are discussed, helping businesses improve their service operations. Additionally, key metrics are outlined to measure the successful execution of CX Service OMBPs, ensuring high-quality customer support and satisfaction.

Topic 2

Oracle Cloud Applications and Oracle Modern Best Practice (OMBP): This section of the exam measures the skills of OGL Administrators and covers the offerings and capabilities of Oracle Cloud Applications. It explains how Oracle Cloud solutions help businesses streamline operations, enhance customer experience, and improve decision-making. The key features of the Oracle CX suite are outlined, providing insight into its role in customer engagement. Additionally, it explains how data flows between various CX Modern Best Practices (OMBPs) to ensure seamless integration and operational efficiency.

Topic 3

Oracle Cloud Success Navigator and Oracle Cloud Quality Standards: This section of the exam measures the skills of Training and Learning Managers and focuses on optimizing cloud adoption. It explains the importance of Cloud Success Navigator and Cloud Quality Standards in ensuring smooth implementation and ongoing optimization of Oracle Cloud solutions. The section also describes how OMBPs are embedded within Oracle Cloud and applied with Starter Configuration to create an efficient and scalable cloud environment.

Topic 4

OMBPs for CX Sales: This section of the exam measures the skills of OGL Administrators and focuses on the sales process within Oracle Modern Best Practice. It explains the journey from lead generation to a successfully closed opportunity, ensuring a structured and efficient sales workflow. The design aspects and important considerations for implementing CX Sales OMBPs are discussed to help organizations streamline sales operations. Additionally, key performance metrics are described, offering a way to measure and track the success of CX Sales OMBPs.

Topic 5

OMBPs for CX Sales Performance Management: This section of the exam measures the skills of Training and Learning Managers and covers sales performance management using OMBPs. It explains the process from designing a compensation plan to making participant payments, ensuring sales teams are effectively rewarded. The section highlights key considerations and takeaways for implementing CX Sales Performance OMBPs to optimize incentive structures. Furthermore, the key metrics used to measure the success of these OMBPs are described, helping organizations track and refine their compensation strategies.

Oracle Fusion Cloud Applications CX Foundations Associate - Rel 1 Sample Questions (Q17-Q22):

NEW QUESTION # 17
What is the primary purpose of Oracle Cloud Success Navigator?

A. Provide a best practice framework with tools and guidance that support organizations in the Cloud journey.
B. Automate the migration of on-premises solutions to Oracle Cloud.
C. Offer a platform for reporting bugs and issues with Oracle Cloud products.
D. Provision Oracle Cloud Applications.

Answer: A

Explanation:
The primary purpose of Oracle Cloud Success Navigator is to provide a best practice framework with tools and guidance that support organizations in the Cloud journey.
Best Practice Framework: Offers resources, templates, and advice for planning, implementing, and optimizing Oracle Cloud solutions.
Tools and Guidance: Includes features like the Adoption Center and starter environments to ensure success from deployment to ongoing innovation.
This holistic support distinguishes it as a strategic enabler for cloud adoption.
Option A (Bug Reporting): Bug reporting occurs via other channels (e.g., My Oracle Support).
Option B (Provisioning): Provisioning is handled by Oracle Cloud Infrastructure, not Success Navigator.
Option D (Migration Automation): Migration support exists, but automation isn't its primary focus.
Oracle's "Get Started" and "Cloud Success Navigator Overview" documentation confirm its role as a guiding framework.

NEW QUESTION # 18
Which two modern features of Oracle Redwood User Interface are integrated into Oracle CX Applications?

A. Nudges, such as visual cues, notifications, or strategically placed suggestions to encourage users to take specific actions.
B. Contextual Journeys, such as presenting different dashboards and actions to various levels of users.
C. Embellished AI, such as providing intelligent recommendations, automating tasks, offering predictive insights, or personalizing the user experience.
D. Standardized User Experience, such as familiar layouts, terminology, and interaction patterns, reducing the learning curve and improving usability.

Answer: B,D

Explanation:
The Oracle Redwood User Interface (UI) enhances usability in Oracle CX Applications with modern features. The two integrated features are:
A . Standardized User Experience: Provides consistent layouts, terminology, and patterns, reducing training time and boosting productivity.
C . Contextual Journeys: Delivers role-based dashboards and actions, tailoring the UI to user needs (e.g., sales reps vs. managers).
Option B (Nudges): While useful, nudges are less emphasized as a core Redwood feature in CX Applications.
Option D (Embellished AI): AI capabilities exist but are functional enhancements, not UI-specific features.
Oracle's "Redwood Design System" documentation highlights Standardized User Experience and Contextual Journeys as key UI elements.

NEW QUESTION # 19
What is the primary advantage of the Replenishment Planning process in Oracle Fusion Cloud SCM?

A. To eliminate the need for demand forecasting.
B. To ensure optimal inventory levels by predicting demand and adjusting supply plans.
C. To guarantee inventory levels remain static regardless of demand fluctuations.
D. To reduce supplier payment cycles.

Answer: B

Explanation:
The Replenishment Planning process in Oracle Fusion Cloud SCM optimizes inventory management. Its primary advantage is to ensure optimal inventory levels by predicting demand and adjusting supply plans.
How It Works: Uses demand forecasts and supply data to determine when and how much to replenish, avoiding overstock or shortages.
Advantage: Balances cost efficiency with availability, improving operational performance.
Option A (Payment Cycles): Unrelated to replenishment planning.
Option C (Static Levels): Aims for dynamic adjustment, not static levels.
Option D (No Forecasting): Relies heavily on demand forecasts.
Oracle Fusion Cloud SCM documentation, such as "Replenishment Planning Guides," highlights this advantage.

NEW QUESTION # 20
Which feature in Oracle Fusion Cloud SCM helps in optimizing inventory levels?

A. Replenishment Planning.
B. Manufacturing Execution.
C. Supplier Qualification.
D. Cost Accounting.

Answer: A

Explanation:
Oracle Fusion Cloud SCM optimizes inventory through Replenishment Planning, which helps maintain ideal stock levels.
Functionality: Analyzes demand forecasts, lead times, and current inventory to generate replenishment plans.
Benefit: Prevents overstocking and stockouts, balancing costs and availability.
Option A (Manufacturing): Focuses on production, not inventory optimization.
Option B (Cost Accounting): Tracks costs, not stock levels.
Option D (Qualification): Evaluates suppliers, not inventory planning.
Oracle Fusion Cloud SCM documentation, such as "Replenishment Planning Guides," confirms this feature's role.

NEW QUESTION # 21
Which feature in Oracle Fusion Cloud CX Sales Performance helps in automating incentive calculations?

A. Social media integration.
B. Real-time sales performance tracking.
C. AI/ML-powered incentive management.
D. Customer segmentation tools.

Answer: C

Explanation:
Oracle Fusion Cloud CX Sales Performance streamlines compensation with AI/ML-powered incentive management, which automates incentive calculations.
Capabilities: Uses AI/ML to process sales data, apply incentive rules, and calculate payouts accurately and efficiently.
Benefit: Reduces manual effort and errors, ensuring timely and fair compensation.
Option A (Social Media): Unrelated to incentives.
Option C (Segmentation): Marketing-focused, not compensation-related.
Option D (Tracking): Monitors performance, not calculations.
Oracle Fusion Cloud CX Sales Performance documentation, like "Incentive Compensation Guides," highlights this feature.

NEW QUESTION # 22
......

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